Accessibility Statement

Our Commitment

Driver Course Online LLC is committed to ensuring that drivercourseonline.com is accessible to people with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Conformance Status

This site is partially conformant with WCAG 2.1 Level AA. "Partially conformant" means that some content does not yet fully conform to the standard. We are actively working to identify and remediate any gaps.

We conducted an automated accessibility audit in March 2026 using pa11y against the WCAG 2.1 AA standard. The following pages were audited and returned no violations: FAQ, Privacy Policy, Terms of Service, and Refund Policy. Known issues identified on the homepage and sign-up page have been remediated as of March 28, 2026.

Known Limitations

Despite our efforts, some content may not yet fully meet WCAG 2.1 Level AA. The following areas are under active remediation:

• Course content pages: Markdown-rendered lesson content may contain images without alternative text if inserted before alt-text review is complete.
• Identity checkpoint OTP flow: The phone-based one-time passcode screen relies on SMS delivery. Users who cannot receive SMS should contact us for an alternative accommodation.
• Payment page: The Braintree Drop-in UI is a third-party component. We cannot guarantee its full WCAG conformance. If you experience barriers completing payment, contact us for assistance.

Assistive Technologies Supported

This site is designed to be compatible with:

• Screen readers (NVDA, JAWS, VoiceOver, TalkBack)
• Keyboard-only navigation (all interactive elements are reachable via Tab/Enter)
• Browser zoom up to 200% without loss of content or functionality
• High-contrast and forced-color display modes
• Voice control software (Dragon NaturallySpeaking)

Technical Specifications

This site is built using HTML5, CSS3, and React (Next.js). Accessibility features rely on:

• Semantic HTML elements (main, nav, header, footer, section, h1–h6)
• ARIA labels and roles where native semantics are insufficient
• Sufficient color contrast ratios (minimum 4.5:1 for normal text; 3:1 for large text and UI components)
• Visible focus indicators on all interactive elements
• No content that flashes more than 3 times per second

How to Report an Accessibility Issue

If you experience a barrier or find content on this site inaccessible, please contact us:

• Email: info@drivercourseonline.com
• Subject line: Accessibility Issue — [brief description]
• Include: The URL of the page, a description of the issue, and the assistive technology or browser you are using.

We will acknowledge your report within 2 business days and provide a substantive response or remediation plan within 5 business days. If the issue cannot be resolved promptly, we will offer an accessible alternative means of accessing the same information or completing the same task.

Formal Complaints

If you are not satisfied with our response, you may contact the U.S. Department of Justice Civil Rights Division (which enforces ADA Title III for places of public accommodation) at www.ada.gov or by calling 1-800-514-0301 (voice) / 1-800-514-0383 (TTY).

New York State residents may also contact the NYS Division of Human Rights at dhr.ny.gov or (888) 392-3644.

Ongoing Efforts

We review this statement and audit our site on a rolling basis as new content and features are added. When third-party components are updated, we re-test for accessibility regressions. This statement was last reviewed on March 28, 2026.